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Q. When are you open?
A. We are open from 10am to 10pm, every day of the year.
Q. Do I need an appointment to come in?
A. No. We are a walk-in facility - No appointment necessary!
Q. Where are you located?
A. Click here to find a map and directions to EmUrgentCare
Q. Do you take my insurance?
A. We participate with many insurance plans. Please refer to our Insurance page
for more information.
Q. What do I need to bring for a visit?
A. You will need a valid photo identification (ex. Driver's license), your insurance card, the
name and date of birth of the policy holder, your copay or payment for visit if you do not have insurance or have non-participating insurance. If you take medications on a regular basis, we encourage you to bring in a list of your medications so we can have a permanent copy in your chart for future visits.
Q. What type of facility is EmUrgentCare?
A. It is a professional medical facility providing unscheduled medical treatments. We are equipped to treat all
urgent and non-urgent illnesses and injuries. We are committed to providing prompt, professional and courteous treatment for the whole family.
Q. What medical problems/concerns do you care for?
A. All urgent and non-urgent illnesses and injuries including minor cuts and scrapes to broken bones and
lacerations, and from allergic reactions and asthma to earaches and pneumonia.
Q. Who will provide care to my family?
A. Our facility is staffed by physicians Stephen G. Hassett, MD, Principal and Alison H. Spear, MD and physician assistants Wayne C. Gravell, RPA-C, Maria T. Palmer, RPA-C, and Daniel R. Wiest, RPA-C. To learn more about them, please see our Medical Staff page.
Q. Can I be seen for a work related injury?
A. Yes. You will need to provide your company's worker's compensation insurance information (carrier, address, phone number, contact person), which can be obtained from your employer. As well as a valid photo identification.
Q. I don’t have health insurance, how much will it cost for me to be seen?
A. The cost of an office visit at EmUrgentCare averages $135.00. Other services, such as x-rays, lab
services, sutures, etc., are additional. Please see our payment policy for further information.
Q. Can you take x-rays?
A. Yes. We have in-house x-ray facilities, available during all operating hours. If you require a copy of your
x-ray because of a referral to an orthopaedist, we can provide that service for a nominal fee.
Q. Do you offer the flu vaccine?
A. We hope to be able to offer this service to all in need, however because of supply shortages we cannot
guarantee we will have any on hand. Please call ahead to make sure we can supply this to you. Importantly, the flu vaccine often is not covered by insurance.
Q. Do I need a referral?
A. Some insurance plans do require a referral to be seen at EmUrgentCare. Please see what your insurance requires by reviewing our insurance page, and by contacting your insurance company regarding their guidelines.
Q. Can you bill me?
A. Our policy is that payment be made in full at time of service. Therefore, we are unable to bill our patients. For
further information, please review our payment policy.
If you have any questions not covered by the FAQs, we encourage you to e-mail us with your
specific question. We will provide you an answer as soon as possible.
Thank you!
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